Caterease should be called CaterNOTease, because it is has a very complicated and obtuse interface. I had previously tried to integrate Caterease twice over the past 5 years. We were up and running within 20 minutes of installing. Total Party Planner (TPP) was super easy to integrate.
TPP truly offers the ability to easily integrate all of your functionalities into one silo. We have been able to integrate all of our invoicing, client contacts, client contracts, itineraries, calendars, menu building, cost analysis and inventory into ONE software package. For the money we pay we should have a quality product again.Ĭhanges were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.
#Total party planner login manual#
No new manual was created and you must tech support every time you create something new. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. We were not having any issues so why they made big, big changes I do not understand. It was easy to use, make changes on and produce a quality product. It is costing us money in labor, time off task, plus the added expense of redoing the event over and over to get it correct. Currently we are spending more time trying to fix problems with the software than we are spending with clients. It allowed our business to grow and service a retail store front, a catering and bakery business in a new expanded facility. It was a great product that served our company for several years. Used for three years and it was great but the new view they have rolled out is full of flaws!!!
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